Shipping Policy
At GTEX KSA, we are committed to delivering your medical uniforms and accessories quickly and securely across Saudi Arabia. Please review our shipping policy before placing your order.
1. Delivery Charges
- A flat shipping fee of 15 SAR applies to all orders below 300 SAR.
- Free shipping is offered on all orders above 300 SAR within Saudi Arabia.
2. Delivery Time
- Orders are processed within 1–2 business days after payment confirmation.
- Standard delivery takes 3–5 business days, depending on your city or region.
- During peak seasons, sales, or public holidays, slight delays may occur due to high order volumes.
3. Order Tracking
Once your order has been shipped, you will receive an email or SMS notification with your tracking number and a link to monitor your delivery status.
4. Shipping Coverage
We provide delivery services across all major cities and regions of Saudi Arabia, including Riyadh, Jeddah, Dammam, Makkah, and Madinah.
For remote or rural areas, delivery may take a few additional days.
5. Delivery Delays or Issues
If your order is delayed or not received within the expected time frame, please contact our customer service team. We will coordinate with our logistics partners to resolve the issue promptly.
6. Contact Information
For all shipping-related inquiries, please contact us:
📞 UAN: +92 21 111 555 886
📧 Email: info@gtexuniform.com
🌐 Website: https://gtexuniform.com